Ever heard of browser cache? No! Browser cache (also called Temporary Internet Files) is the location where temporary internet files such as HTML pages and images are kept on your computer to reduce loading time. You web browser does not always refresh or replace the files in it's cache every time it loads a web page. So, if you find that you can not see all the content on a page, you might need to clear the cache manually so it will load the most available content. Also, to help keep you computer running at it's best, you should clear the browser cache from time to time.
Here is what to do. We recommend you do this in every browser you have installed, just to be safe.
MS Internet Explorer
In IE, go to the "Tools" menu (or the gear icon on the top right of the screen). Open "Internet Options". In the "General" tab, there is a section called "Browser History". In this section, click on the "Delete" button. This will bring up another window. At a minimum, UN-check "Preserve Favorites web data", and CHECK "Temporary Internet Files", "Cookies", and "History". The Click the "Delete" button at the bottom.
Go to the "Settings" gear on the top-right side. Select "Preferences". In this new window, go to the "Privacy" tab. Click on the "Remove all website data". Then click on "Remove Data" at the bottom.
Go to the orange Firefox menu on the top-left. Select "Options". In this new window, go to the "Advanced" tab. Under this tab, there is a "Network" sub-tab. Under this, there is a "Cached Web Content" section. Click on the "Clear Now" button.
Go to the Control Menu (three lines at the top-right). Click on "Settings". At the bottom of the page that opens, click on "Show Advanced Settings". In the "Privacy" section, click on "Clear Browsing Data". In the new window that opens, there is a drop-down labeled "Obliterate the following items from". Select at least "the last week". Now, at a minimum, CHECK "Clear Browsing History", "Empty Cache", "Delete cookies and other site and plug-in data". Finally, click on the "Clear Browsing Data".